Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, etc.): 2–4 business days.

• Other Cities & Remote Areas: 3–7 business days.

• Delivery times may vary due to weather conditions, public holidays, or courier service delays.

Shipping Charges

• Free Shipping on orders 

• A standard shipping fee of ** **applies to orders below the free shipping threshold.

• Shipping charges will be displayed at checkout before payment confirmation.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across most locations in Pakistan.

• Customers are requested to ensure someone is available to receive and pay for the order at the provided delivery address.

Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp.

• You can use this tracking number to monitor the status of your shipment.

Delivery Attempts

• Our courier partners will typically make up to two delivery attempts.

• If the order remains undelivered after multiple attempts, it may be returned to us.

Address Accuracy

• Please ensure that your shipping address and contact details are correct at the time of placing your order.

• We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

• If you receive a damaged package or an item is missing from your order, please contact our customer support within 48 hours of delivery.

• We will investigate the issue and provide an appropriate resolution.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team through our website, email, or WhatsApp support channel.

Thank you for choosing us. We appreciate your trust and look forward to serving you.